Nancy, our speech coach, shared several strategies when speaking in front of a group. We had the opportunity to try three different exercises. I must say it was quite an eye opener. I did not realize how many filler words (um, uh, ok etc.) I used or how I tended to lose eye contact when speaking to others. I learned many things that will benefit me in the future. This class was my favorite and not because I like speaking in front of others. I learned so much from Nancy and I am so very thankful for it.
~ Michele Sanderson, February 2011 Children's Etiquette Certification Graduate