We are fast-approaching the 15th anniversary of the 9/11 terrorist attacks on the U.S. Every year, we pause and reflect on the tragic events of that day. We honor the memory of those that were lost, both civilians and first responders. We remember where we were when we heard the news, and watched the horror and destruction unfold. And we think of those we know personally who grieved, suffered, and died on that cataclysmic day.
Every day we are bombarded as news agencies and social media outlets report endless accounts of appalling tragedies: mass shootings, natural disasters, war and terror. Other incidents of tragedy and heartbreak touch our lives more personally and hit closer to home. A colleague’s wife is diagnosed with cancer. A college friend’s teenager dies in a car accident. A neighbor loses his Dad after a battle with Alzheimer’s.
Both near and far, in massive numbers or individually, tragedy and death crop up and often take us by surprise and find us unprepared. As we commemorate September 11, wade through the barrage of worldwide catastrophes, and acknowledge those around us that are grieving, it can be helpful to examine how to handle these situations.
With regard to the onslaught of upsetting news from around the world, reactions vary widely. People can feel overwhelmed, anxious, helpless and angry. More tangible reactions can include difficulty concentrating, flashbacks of disturbing images or insomnia. A personal history of violence or trauma can cause reactions to be more severe. Consider the following tips in coping, and remember to always consider your audience and setting before discussing.
When misfortune or hardship strikes those around us, especially in the form sudden, tragic death or illness, we want to help but often say the wrong thing. The following suggestions of what not to say to a grieving person can help avoid minimizing or simplifying the complicated process of grieving.
Things You Should Never Say to Someone Who Is Grieving
Keep these helpful hints in mind when exercising and enjoy the outdoors!
I immediately requested information and Peggy Newfield personally called me. How often in this day and age does one receive an actual phone call from the business owner, and promptly I might add? This was very impressive. Within one week, I was committed to attending The American School of Protocol®.
Each day during the Training, we had an opportunity to watch Peggy teach the curriculum to children. That alone is worth the price of the tuition. Also, attention to detail from the staff was unsurpassed.
Brenda’s Tablescape Class taught us how to create a beautiful table. C.P.R Training and Certification with Rebecca showed us how to handle an emergency. Mary Donne’s Corporate Legal guidance opened my eyes to important areas that need to be addressed when owning a business. Dolores made sure our extensive Dining knowledge was perfect. Jessica’s enlightening Social Media Session was full of ways to build our business presence and Martha’s healthy and delicious lunches each day added an extra five pounds.
I would highly recommend The American School of Protocol® to anyone that is interested in starting their own children’s Etiquette career. The class prepares you with everything you need to start your business. What you take away is a life changing experience.
Anne Lord - Florida
When working with people of any age, it is important to know and be able to perform CPR. Rebecca made the session not only informative, but also fun and interesting. Plus, the class was not complicated. Facts were given in a simple and concise way.
Do your children know what to do in an emergency situation? Rio Speaks is based on a true story of a little boy who came to our etiquette class. The lesson was on "what to do" in case of an emergency at home. Several weeks later, a serious accident occured in his home. With the help of his trusted poodle, Rio, he learns the steps necessary to call emergency services quickly and get the help his mother needs. Emergencies can happen at any time. Rio Speaks is an excellent book to use as a teaching tool for your child.
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I have been anxious about taking a CPR class in the past and have avoided it. Now that I am being certified to teach children, this teaching is a must. Rebecca made this experience informative and easy to understand. I loved working with those blue dummies. I hope I never have to use my CPR skills, but I feel empowered if I am presented with an emergency situation.
Layne Sasser, Graduate July 2010
Our CPR trainer was an added surprise. I wasn’t expecting to get this kind of training but once again, ASP thought of everything. It makes perfect sense to have this knowledge when you work with children. Our trainer was prepared, professional and fun while we were working with our ‘blue dummies’!
Ellen Clayton, Graduate May 2010
CPR is an excellent tool to help in emergency situations. In my Children’s Certification Class at TASP, I learned the steps to conduct CPR. The first step is to see if the person can respond to your voice. Next you begin to apply CPR. That’s me in the middle, applying CPR!
This was excellent training provided by a professional.
Analys Marquez, Graduate, February 2010