adobestock_88260317We are fast-approaching the 15th anniversary of the 9/11 terrorist attacks on the U.S. Every year, we pause and reflect on the tragic events of that day. We honor the memory of those that were lost, both civilians  and first responders. We remember where we were when we heard the news, and watched the horror and destruction unfold. And we think of those we know personally who grieved, suffered, and died on that cataclysmic day.

Every day we are bombarded as news agencies and social media outlets report endless accounts of appalling tragedies: mass shootings, natural disasters, war and terror. Other incidents of tragedy and heartbreak touch our lives more personally and hit closer to home. A colleague’s wife is diagnosed with cancer. A college friend’s teenager dies in a car accident. A neighbor loses his Dad after a battle with Alzheimer’s.

Both near and far, in massive numbers or individually, tragedy and death crop up and often take us by surprise and find us unprepared. As we commemorate September 11, wade through the barrage of worldwide catastrophes, and acknowledge those around us that are grieving, it can be helpful to examine how to handle these situations.

With regard to the onslaught of upsetting news from around the world, reactions vary widely. People can feel overwhelmed, anxious, helpless and angry. More tangible reactions can include difficulty concentrating, flashbacks of disturbing images or insomnia. A personal history of violence or trauma can cause reactions to be more severe. Consider the following tips in coping, and remember to always consider your audience and setting before discussing.

When misfortune or hardship strikes those around us, especially in the form sudden, tragic death or illness, we want to help but often say the wrong thing. The following suggestions of what not to say to a grieving person can help avoid minimizing or simplifying the complicated process of grieving.

Things You Should Never Say to Someone Who Is Grieving

Dollarphotoclub_25358763Summertime is a prime season for traveling and enjoying the outdoors. Here are some tips on how to make the most of your vacation and ensure a safe and enjoyable experience for all.

  1. Pets: We love being able to take our pets to the beach or on the trail. Bring plenty of plastic bags to clean up after your pet. If the area is busy, keep your furry friends on a leash. Not everyone is comfortable around animals, so, when in public, keeping them on a leash is the right thing to do..
  2. ?????????????????????????????Move to the Side: On a hike you may pause to take a photo of the scenery or stop to take in the breathtaking views. When stopping on a trail, move to the side to allow others to pass. Share the space and allow bikers, walkers and joggers the same courtesy.
  3. Watch your Doors: Be careful opening your doors when parked at the beach or on the side of the road. With warmer weather, people are outside, walking and cycling. Check your mirrors before opening the door to avoid dangerous collisions with cars, people or bikes.
  4. Dollarphotoclub_52637911Mind your Speed: If you are out for a bike ride or run, be aware of your space and others.  Announce yourself when passing - "On your left!". Do not pass on the right unless absolutely necessary. If you are cycling, reduce your speed in heavily populated areas. Always pay attention to your surroundings. If the area doesn't look safe, listen  to your gut and always follow your instincts.
  5. Park Rules: If you are in a public space and there is a sign with rules, follow it. Whether it says, "slow on the right, pass on the left" or "no glass bottles," the rules are in place to make it a safer place for everyone.
  6. ??????No Littering: When you finish your water bottle on a hike, hold onto it until you find a trashcan or recycling bin. Pick up after yourself to keep the environment clean.
  7. Obey Traffic Laws: Utilize all pedestrian crossings. You are responsible for the safety of others just as they are responsible for yours. Don't walk out in front of cars assuming the car will stop. Use turn signals and be careful of vehicles - its driver could be texting, talking on a cell phone or otherwise distracted.
  8. ?????????????????????????????????????????????????Plan for Dusk and Dawn: If you take daily runs in the early morning or late evening, wear reflective clothing and use reflectors to be visible to drivers. This is especially important when fog or rain limits visibility. It is your responsibility to watch out for cars. Drivers can be unpredictable, so we, as pedestrians, must be cautious. As a female, it is never a good idea to  walk or run after dark alone. Bring a buddy!

Keep these helpful hints in mind when exercising and enjoy the outdoors!

I’ve always desired a greater knowledge of Etiquette.  I went online with an etiquette query and The American School of Protocol® popped up.  This was an answer to my prayers!

I immediately requested information and Peggy Newfield personally called me.  How often in this day and age does one receive an actual phone call from the business owner, and promptly I might add?  This was very impressive.  Within one week, I was committed to attending The American School of Protocol®.

Each day during the Training, we had an opportunity to watch Peggy teach the curriculum to children.  That alone is worth the price of the tuition.  Also, attention to detail from the staff was unsurpassed.

Brenda’s Tablescape Class taught us how to create a beautiful table.  C.P.R Training and Certification with Rebecca showed us how to handle an emergency. Mary Donne’s Corporate Legal guidance opened my eyes to important areas that need to be addressed when owning a business. Dolores made sure our extensive Dining knowledge was perfect. Jessica’s enlightening Social Media Session was full of ways to build our business presence and Martha’s healthy and delicious lunches each day added an extra five pounds.

I would highly recommend The American School of Protocol® to anyone that is interested in starting their own children’s Etiquette career.  The class prepares you with everything you need to start your business.  What you take away is a life changing experience.

Anne Lord - Florida


       As a former high school teacher, for me this has been a “once in a lifetime” experience. To see the children grasp the importance of etiquette in action was amazing. The tips and information learned were motivating and I would do this all over again, any day. The fact that we can call anytime and receive mentoring and advise at no charge is just wonderful.

Rebecca’s CPR class was fun and professional. Peggy’s idea that we all need to be prepared for an emergency when working with children is spot on. I have taken CPR training before and this is the first time it was actually fun.

Avery Johnson, Tennessee

When working with people of any age, it is important to know and be able to perform CPR. Rebecca made the session not only informative, but also fun and interesting. Plus, the class was not complicated. Facts were given in a simple and concise way.

Do your children know what to do in an emergency situation? Rio Speaks is based on a true story of a little boy who came to our etiquette class. The lesson was on "what to do" in case of an emergency at home. Several weeks later, a serious accident occured in his home. With the help of his trusted poodle, Rio, he learns the steps necessary to call emergency services quickly and get the help his mother needs. Emergencies can happen at any time. Rio Speaks is an excellent book to use as a teaching tool for your child.
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Layne Sasser on Rebecca, CPR Training

I have been anxious about taking a CPR class in the past and have avoided it.  Now that I am being certified to teach children, this teaching is a must.  Rebecca made this experience informative and easy to understand.  I loved working with those blue dummies.  I hope I never have to use my CPR skills, but I feel empowered if I am presented with an emergency situation.

Layne Sasser, Graduate July 2010

Our CPR trainer was an added surprise. I wasn’t expecting to get this kind of training but once again, ASP thought of everything. It makes perfect sense to have this knowledge when you work with children. Our trainer was prepared, professional and fun while we were working with our ‘blue dummies’!

Ellen Clayton, Graduate May 2010

CPR is an excellent tool to help in emergency situations. In my Children’s Certification Class at TASP, I learned the steps to conduct CPR. The first step is to see if the person can respond to your voice. Next you begin to apply CPR. That’s me in the middle, applying CPR!

This was excellent training provided by a professional.

Thank You!

Analys Marquez, Graduate, February 2010