Whoever said “Sticks and stones may break my bones, but words will never hurt me” didn’t have a clue. 

Words can hurt. Words can destroy. Words can be annoying.

A lot of words that we say, text, and tweet just aren’t necessary and can get us into a lot of trouble – Just ask Roseanne Barr.

There are some sayings that have made their way into our daily habits that often spill out of our mouths without much thought. 

These annoying and often times offensive comments have become so customary, that pulling together a list wasn’t even that hard.

Here are 12 phrases that are never appreciated:

1. Just Calm Down

This phrase has never helped anyone calm down.

2. Are You Sick? You Look Tired

What you are basically saying is you look terrible.

3. Please, Don’t Take this Offensively

Something offensive is about to be said.

4. When Are You Going to Get married?

Rudest question ever.

5. When Are You Going to Have Children?

Add to the list of rude and insensitive questions.

6. Those People

Immediately stop referring to any group or person as “those people”

7. I’m Just Saying

What are you just saying?

8. I’m Fine

Its passive aggressive and typically the person asking how you are is doing so genuinely.

9. You Look Skinny

You may have meant it as a compliment, but it doesn’t come out that way.

10. Are You Going to Eat All of That?

Just stop it.

11. It Is What It Is

And what is that exactly?

12. My Bad

Did you mean to say you're sorry?

See how current your Etiquette IQ is with our True/False Questions Below

1. Elbows are sometimes permitted on the table.

[toggle title="Answer" variation=""]TRUE[/toggle]

2. Proposing a toast can be done anytime during the meal.

[toggle title="Answer" variation=""]FALSE[/toggle]

3. Political discussions should always be avoided during a meal.

[toggle title="Answer" variation=""]FALSE[/toggle]

4. At a buffet, start eating as soon as half of the people have returned to the table. 

[toggle title="Answer" variation=""]TRUE[/toggle]

5. If you are eating a messy meal (ex: spare ribs), it is perfectly all right to tuck your napkin under your chin. 

[toggle title="Answer" variation=""]FALSE[/toggle]

6. When introducing two people of the same age but different sex, it really doesn’t matter whose name is stated first. 

[toggle title="Answer" variation=""]FALSE[/toggle]

7. In business or social situations, it is always correct for a woman to shake hands.

[toggle title="Answer" variation=""]TRUE[/toggle]

8. The nature of e-mailing is informal, but business e-mails should still be communicated formally. 

[toggle title="Answer" variation=""]TRUE[/toggle]

9. Fold-over note cards are used by men and women. 

[toggle title="Answer" variation=""]FALSE[/toggle]

10. It is acceptable for a “thank-you” text message to replace a handwritten thank-you note.

[toggle title="Answer" variation=""]FALSE[/toggle]

11. There are exceptions, but one usually doesn’t give out his/her business card unless another asks for it.

[toggle title="Answer" variation=""]TRUE[/toggle]

12. One who overlooks etiquette rarely has it called to his/ her attention.

[toggle title="Answer" variation=""]TRUE[/toggle]

A recent article posted by The Conversation, an academic content website, listed 10 ways schools, parents, and communities can prevent school shootings now.

Number one on their list to combat this major problem is for schools and communities to teach social and emotional skills.

The article states that decrease in free play time and frequent social media use has reduced children’s opportunities to learn these basic social skills. Children should be learning these skills sets in school, but often times they are not.

As an etiquette and life skills educational company, The American School of Protocol, completely agrees that children need to learn life skills. However, we have found that during the school day is not when the majority of this learning takes place.

Many schools have completely eliminated character building classes and activities due to academic pressure and the need to meet certain benchmarks on state administered exams.

Studies have found that schools only try to implement a character building program, once it is too late or as a buffer to help solve an existing problem.  Children spend more time at school and extracurricular activities than ever before.  The lack of  instruction from parents is now becoming more apparent.

Character Education, Etiquette, and Life Skills are all necessary to help formulate a balanced and socially compassionate child who can conduct themselves with confidence and consideration for others. Eliminating home economics, life skills and character building paired with our new digital era and lifestyle, qualified etiquette teachers are more in demand than ever before, but without instruction in the class room and etiquette teachers in the communities, the outlook for the future of our youth is grim.

After every tragic event our requests, internet searches and calls soar. We also hear from individuals around the world who have the same problem. The American School of Protocol’s goal is for every state and city across the United States to have a knowledgeable etiquette teacher who is offering classes to students of all ages.

We continually find underqualified and inexperienced instructors who want to help, but just aren’t accomplishing their goals. Etiquette is an unregulated industry.  This is why it is so easy for other companies to market and sell certificates and programs that don’t teach the information correctly or address the real issues.

We have developed our 5-Day Certification Training and a complete Character Education Series for teachers who want to make sure they are teaching  high quality, accurate educational materials.

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To parents, educators, entrepreneurs, we need you to step up and bring etiquette to your community. If this has been on the back burner, we encourage you to lay out your goals and make it happen. Now is the time!

A recent article featured in the Guardian by Alex Hern entitled ‘Never get high on your own supply’ delved into why social media bosses don’t use social media. Reading that the very people who invented these social sites and strongly promote them don’t use them might be a surprise to many.

Social media has such a strong presence in our culture today, so it's quite astonishing that the ‘founding fathers’ of social media object to using it. What do they know that we don’t?

#1 social media influences how we feel about ourselves and the world we live in

#2 it is compulsive and addictive

#3 we have no idea what the repercussions of using social will be

The article shares that the people who created these social platforms know all of this and they use it to their advantage.

Sean Parker, the founding president of Facebook, exclaimed that he is “a conscientious objector” to social media at a conference this past October. Parker  is sounding the alarm to the dangers of social media and the deliberate ways that social networks do everything in their power to keep us coming back, even at the risk of hurting our brains.

The common understanding of what is considered appropriate has been drastically morphed over the years. Just log on to any social media site and you can immediately see the bullying and spewing of disrespectful rhetoric about race, politics, religion and everything in between. Could this transformation have to do with social media?

A recent national survey reported that an astonishing 75 percent of Americans believe that incivility has risen to crisis levels. Many people believe that technology plays a central role in the decline of good manners.

Stories of individuals being fired and even arrested for things they have said on social media sites have amounted to the thousands.  In late 2007, The American School of Protocol was asked to write the 'Dos and Don'ts of Using Technology and Social Media' into our Etiquette Certification curriculum because social media classes were in high demand. 

Technology and social media have reshaped the understanding and awareness of etiquette. Personal interaction is now being replaced with screen time, texts, online classes, dms, snapchats, and so on. And we are only just beginning to see the effects this has on our society. 

Apple’s chief executive, Tim Cook, said “Technology by itself doesn’t want to be good and it doesn’t want to be bad either. It takes humans to make sure that the things that you do with it are good.”

Since including our initial 'Dos and Don'ts of Using Technology and Social Media'' into our syllabus, we have written extensively on this topic to help educate others.  New content has been added every year and we ultimately had to give 'Technology and Communication' its own section in our training manual. 

"We are doing our best to combat the problem, but it would be easier if we had more support", says The American School of Protocol Founder, Peggy Newfield. Her words to those who want to listen,"Be aware of what you post, how you respond, and what you read. Social media already takes up much of our time and energy, don't let it take your dignity." 

The centuries old pattern of ‘going into retirement at a certain age’ is fading away - - - and it’s for a good reason. Doctors around the world are now saying that instead of heading into retirement, you are better off staying in work to keep physically and mentally active.

Instead of facing retirement without a plan, many are embarking on this new chapter of their lives by reinventing themselves. Searching for a new career path, starting a business, making your hobby profitable, these are challenges that ex-retirees are finding exciting and purposeful.

After retirement many succumb to loneliness, isolation and health deterioration. With all the recent studies we know that going into auto-pilot, drifting without purpose only gets you one place fast.

The AARP Bulletin recently searched out ordinary people who have done extraordinary things with their second careers.  They discovered that 40 percent of people working at age 62 had changed careers since they turned 55. We found this article to align with many of the individuals who attend The American School of Protocol’s Etiquette Certification Training.

President and Founder of The American School of Protocol, Peggy Newfield says, “Seventy percent of the trainees who attend our program are planning for their second career. They are utilizing their new found freedom after retirement as a way to not only keep themselves busy, but also an avenue to give back.”

Peggy Newfield speaking to trainees during the 5-Day Etiquette Certification Training

According to Newfield, “With over 800 certified graduates, I have found that careers can take off at any age. There is only one ingredient that has to be there: PASSION.”

During The American School of Protocol’s five day training program trainees learn how to set up an etiquette consulting and teaching business. Through hands-on tutorials, small sessions, and class discussion each graduate leaves feeling empowered and ready to set out on their new career path.

“ASP’s proven outline and ongoing support is the roadmap to success” says Martha Berge who graduated from the program in 2015. After retiring Berge found herself bored and in need of stimulating work. 

“After working as a marketing executive for 35 years I was not ready to just lounge around. I needed a purpose.”

Berge is now using the skill set she learned during Etiquette Certification Training to reach out to her community. She is a keynote speaker once a month at rotary meetings and has a set evening every week where she answers etiquette questions at her local country club. 

With 15 grandchildren Berge also makes it a point to personally teach her grandchildren. “They find my sessions to be fun and truly look forward to it.”

Berge says the experience and skill set that she gained during the 5-Day Certification training has empowered her.  She now feels more connected to her family and community than ever before. 

“My children and grandchildren call me to ask etiquette questions. I have been asked to attend a local high school job fair and speak to the students about interview skills and how to land the job. The opportunities seems endless.” 

Newfield, who founded The American School of Protocol in 1980 strongly believes that those heading into retirement need to plan for this new chapter of their lives.

“Keeping your mind busy improves your chances of staying healthier longer. It’s a fact. Instead of focusing on ‘retirement’ we need to start thinking about what to do next.” 

Newfield strongly states, "You are still here and have something to offer. Don’t sit around and waste your time lunching and shopping.  Make yourself useful and do something you will be proud of."

To Learn more about The American School of Protocol’s Certification Training that is helping to launch second careers all over the world click here.

Writing a thank you note shows the person who took the time to think of you and give you a gift that you value their time. When someone goes out of their way to handwrite a note in our technology driven world, it is memorable.

If you are reading this, then you are most likely writing a thank you note.  Thank you for keeping this tradition alive. 

Sending a thank you note is NOT a thing of the past! Writing thank you notes is still something that people do AND thank you notes are very much appreciated.

Below are 5 sample thank you notes to help you get started.

Dear Meg and Liam,
Thank you for the aroma diffuser. It not only makes my apartment smell great, but it’s so pretty - - a true art piece on its own. Paris is beautiful this time of year so I know you will have the best time. You both have to come over and tell me all about your trip and to see how calming and Zen like my place feels with the diffuser. Best wishes, Penny Parker

Dear Aunt Julie,
Thank you for the warm scarf you sent to me. The fact that you made it yourself makes it even more special. It’s currently 2° here in New York and will be even colder by New Year’s Eve. I really appreciate your thoughtfulness, as well as your talent for knitting!
XOXO Katie

Dear Mom and Dad,
Thank you for being so thoughtful and thinking of me as I buy my first home. Your kind gift will be used wisely during this process. I am looking forward to 2018 and I hope it is a wonderful year for us all. Owning my own home has always been a dream and I can’t wait to share it with you. Thanks again, Miles

Dear Gram and Pops,
Thank you for sending me the complete DVD collection of Game of Thrones. This is my favorite show, so it was a wonderful Christmas gift. I hope you enjoy spending the New Year in Jackson Hole. I am already on Season 4 and plan on finishing the entire series over New Years!
Love, Benjamin

Dear Sean,
Thank you for the stunning terrarium. It is such a great conversation piece for my office. Your green thumb has always inspired me to love plants. Please stop by in the New Year to see how beautiful the succulents are.
Kind regards, Amelia Williams

See how easy that is?

We follow this simple four sentence format which is just the perfect amount to fit on a correspondence card or folder over.

• First Sentence – Says thank you for the gift
• Second Sentence – Says something about the gift
• Third Sentence – Says something unrelated to the gift
• Fourth Sentence – Says something about the gift

Don't forget to . . .

⇒ Sign on and Sign Off

⇒ Write clearly

⇒ Date it (bottom left-hand corner)

⇒ Proofread

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Location  Atlanta, Georgia

2018 DATES

February 11 - 15

June 10 - 14

October 14 - 18

Click here for more information on the Children’s Etiquette Certification Training. 

 You can also contact us with any questions at
404.252.2245 or email team@theamericanschoolofprotocol.com

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Google

Yahoo

Bing 

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Digital Journal

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With the current climate in our world and the recent breaking news stories of inappropriate sexual behavior in all industries across the nation, you would think that we live in a world without rules, respect, manners or morals. 

Reading through the headlines it is truly evident that respect and manners have been pushed to the side. It is only when horrible behavior is brought to the mass media do we have the opportunity to see something we are aware of on a small scale in high definition, morning and night and on every platform.

Is our culture so unattached and disconnected that we have forgotten about moral upbringing or human decency? What has happened?

Certain components of our modern existence threaten the development and enforcement of these rules which have helped hold our communities together. As we have evolved it is understandable that so has the perception of what is considered “acceptable behavior”.

Yes, we have been liberated from appalling laws and useless rules of the past, but now we are faced with the repercussions of our progression.

Without focused cultivation of teaching and enforcing respect and equality within our workplace, schools, homes, and communities, the civility born of etiquette could indeed become a thing of the past.

It is only when enough people stand together and decide that enough is enough and that it is time for a change that something can be done.

Please stand with us in our battle to help instill the traits that make our society kind and compassionate human beings.

Congratulations to our most recent graduates on becoming a part of The American School of Protocol.

Children Etiquette Certification Training

Etiquette Certification Training

 Participants came from throughout the United States as well as India and Australia.

As the up and coming ASP Graduates learned and grew together, lasting relationships were established.

At the beginning of the week they started off as strangers sharing a common passion, but by the end of the training they had become part of something much bigger and stronger than just themselves.

Etiquette Training

Etiquette Certification Course

Some participants came to Atlanta to begin learning how to create a successful business. Others wanted to add additional services to their existing business. We also had individuals attend ASP’s certification for their own benefit as well as those who were sent on behalf of a company or an organization.

The American School of Protocol has a strong network of educators, parents, and community leaders who teach etiquette and life skills as a service to their community.  

Our main goal during the five day training program is to make sure each graduate of ASP leaves our training knowing that they are well equipped for the task at hand. We provide all the support they may need as they attempt that task.

Curriculum Etiquette

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ASP Graduates are part of an elite group, an organization committed to encourage and support one another. Integrity, honesty, and a genuine passion to make our world a kinder place is the best way to describe those who attend our program.

As the week progressed, our participants learned how to be a powerful educator and presenter through activities and hands-on instructions. Everyone truly bonded.

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Business Etiquette Course

Etiquette course

Etiquette Certification Certified Instructors

We wish each of our new ASP graduates success. Educating others and teaching life-skills information is so rewarding. Our graduates are not just teaching, they are making a positive difference in the lives of children and adults.

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